Privacy Policy
Effective date: September 22, 2026
PoppyRu Gifts LLC respects your privacy. This Privacy Policy explains what information we collect through https://poppyrugifts.com, how we use and share it, and the choices available to you.
Information We Collect
We may collect information that you provide when you place an order, contact us, submit a gift message or special instructions, request a return, or otherwise interact with our website.
This information may include your name, billing and shipping addresses, email address, telephone number if provided, order information, personalization details, gift messages, and communications with us.
We may also collect information automatically when you visit the website, including your IP address, browser and device information, time zone, referring website, pages and products viewed, and information collected through cookies or similar technologies.
Payment Information
Payments are processed by the payment providers available at checkout, which may include Stripe and PayPal. These providers collect and process payment information according to their own privacy policies and security practices.
PoppyRu Gifts does not receive or store your complete credit card number. We may receive limited payment-related information, such as the payment status, transaction identifier, payment method, and billing details needed to process and document your order.
How We Use Information
We may use personal information to:
Process payments and fulfill orders.
Create, personalize, package, and deliver products.
Send order confirmations, shipping updates, and other service-related communications.
Respond to questions, return requests, and customer-service matters.
Prevent fraud, misuse, and security incidents.
Maintain business, tax, accounting, and transaction records.
Improve our website, products, services, and customer experience.
Comply with legal and regulatory obligations.
Send marketing communications when you have chosen to receive them.
Marketing Communications
If you choose to subscribe to marketing communications, we may use your email address to send news, product information, promotions, or other updates from PoppyRu Gifts.
Marketing consent is optional and is not required to place an order. You may unsubscribe at any time by using the unsubscribe link in an email or contacting hello@poppyrugifts.com.
How We Share Information
We may share personal information with service providers that help us operate our website and fulfill orders, including:
Hostinger and other website-hosting or ecommerce service providers.
Stripe, PayPal, and other payment-processing providers.
Shipping carriers and shipping-service providers.
Email, communications, analytics, fraud-prevention, accounting, and technology providers.
Professional advisers or government authorities when disclosure is required or permitted by law.
We share only the information reasonably necessary for these providers to perform their services. Their handling of personal information may also be governed by their own privacy policies.
We do not sell personal information for money.
Cookies and Similar Technologies
Our website and its service providers may use required cookies to operate the site, maintain security, remember selections, and support the shopping cart and checkout process.
Optional cookies or similar technologies may be used for website analytics, performance, personalization, or marketing when enabled. You may be able to manage optional cookies through the website’s cookie settings or your browser settings. Disabling certain cookies may affect how some website features operate.
Information Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer service, maintain required business and tax records, resolve disputes, enforce agreements, and comply with legal obligations.
The length of time information is retained may vary depending on the type of information and the reason it was collected.
Information Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information. We also rely on established website and payment-service providers to protect information processed through their systems.
No website, electronic transmission, or storage system can be guaranteed to be completely secure.
Your Choices and Privacy Rights
Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of certain personal information. You may also have the right to object to or restrict certain uses of your information or request a copy of information associated with you.
These rights may be subject to legal exceptions, including requirements to retain transaction, tax, fraud-prevention, or business records.
To submit a privacy request, email hello@poppyrugifts.com. We may need to verify your identity before completing the request.
Children’s Privacy
This website is not intended for children under 13, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and, when appropriate, delete it.
Third-Party Links
Our website may contain links to websites or services that we do not own or control. We are not responsible for the privacy practices, security, or content of those third parties. Please review their privacy policies before providing personal information.
Transfers and Processing Locations
Our website and service providers may process or store information in the United States or other countries. Privacy laws in those locations may differ from those in your place of residence.
Legal Disclosures and Business Changes
We may disclose information when required or permitted by law, including to respond to valid legal requests, investigate fraud, protect our rights or the safety of others, or enforce our agreements.
If PoppyRu Gifts LLC is involved in a merger, acquisition, financing, reorganization, or sale of business assets, information may be transferred as part of that transaction as permitted by law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. The revised policy will become effective when posted, and the effective date at the top will identify the latest version.
Contact Us
If you have questions about this Privacy Policy or would like to submit a privacy request, email: