Customer Care
How can we help?
Whether you have a question about an order, personalization, gift options, or sending a gift directly to someone special, we’re happy to help.
A Few Things to Know
Shipping & Delivery
Personalization
Handmade & Thoughtfully Chosen
Each PoppyRu gift is carefully prepared for its journey to you or directly to your recipient. Shipping times may vary for personalized and handmade items. Estimated timing will be noted on each product page.
Many PoppyRu gifts can be personalized to make them especially their own. Available options—such as names, initials, embroidery, or a gift note—will be shown on the individual product page.
PoppyRu brings together handmade pieces and carefully selected gifts. Because handmade items are created individually, slight variations may occur—and are part of what makes each piece special.
Send us a message
Have a question about an order, personalization, or finding the right gift? Fill out the form and we’ll get back to you as quickly as possible.
